Technical Management Communication

These days, so many managers make the mistake of using big words and phrases to sound important. But at the end of the day, how many people leave the room with a full understanding of what they just discussed?

In any business, simplicity is key. When you’re preparing a letter, report, presentation, or any other communication material, it needs to be clear and concise so that what you say will be understood and appreciated. All those fancy idioms are not as impressive as you may think they are. Learn how to communicate properly and effectively through our Technical Management Communication course.

Who this is for:

Managers and supervisors

What you will learn:

  1. How to construct clear, concise, and complete messages
  1. How to formalize written reports and use standard formats in technical writing
  1. How to apply writing techniques while following the rules and considerations in formal English


  1. Clearer communication channels across your team and other departments
  1. Improved written communications when corresponding with company executives, your team, and clients
  1. Overall improvement in spoken and written English


TalkShop uses Integrated Language Teaching. This means 30% of the course is comprised of facilitator-based discussions while 70% is dedicated to an interactive learning experience through:

  • Practical Role-play Scenarios
  • Guided Communication Activities
  • VTR Sessions
  • Individual and Group Presentations
  • Self-Evaluation Techniques

Course Outline

I.  Common Mistakes in Technical Writing

  • Avoiding Redundancies & Superfluity
  • Avoiding Commonly Confusing Words

II. Getting to the Point

  • Using the Active Voice
  • Using Simplified Versions

III. Writing Techniques

  • Effective Writing Styles and Formats
  • Proofreading and Editing
  • Using Bullet Points

IV. Sample Correspondence

  • Sample Business Letters
  • Memos
  • Business Letters

V. Formal Writing Concepts

  • Common Areas of Confusion
  • Brainstorming of Ideas
  • Mind Mapping for Solutions
  • Synthesis Writing
  • Advanced Vocabulary Review

VI. Business Writing Exercises

  • Business Letter Composition
  • Memo Format Exercises
  • Email Composition

VII. Business Writing Activities

  • Applying Business Writing Concepts
  • Taking Minutes of the Meeting
  • Proofreading and Editing

Final Revision and Evaluation

Course duration:

20 hours


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