TalkShop clients share their learning experiences from workshops in speech, writing, leadership, and personality development.

The Customer Service Excellence Training taught me how to control my emotions and be more positive in handling difficult situations. TalkShop’s training is fun, interesting, and informative. I’m now more attentive and assertive in taking action to provide better customer service.

Edna M. Cubar, GSIS – Marketing Insurance Officer
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The training conducted by TalkShop is very interesting and informative. The workshop helped me become a better public servant and give the best customer service that I can offer. I’ve learned the pros and cons in handling difficult situations and how to answer customer service complaints. The workshop was much too short for me. The part I really enjoyed was stating our action plans for the rest of the year.

Ric Jacob B. Nacion, GSIS – Staff Assistant
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I learned so much from the Customer Service Excellence Workshop of TalkShop. The design of the workshop is well-planned and organized. I especially enjoyed the role-play exercises. The TalkShop consultant is very informative, professional, and effective in teaching. Ms. Viesca, especially, taught me to be more professional when dealing with clients. I still want to learn more from her and improve my writing skills.

Mary Ann Nellie T. Vergara, GSIS – Staff Officer I
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The training had very relevant information that is applicable in my day to day activities. I liked the table manners etiquette and proper dressing training best.

Jeff Garcia, Boehringer Ingelheim
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I learned a lot about improving confidence and a lot of it is within my control. Everything was well-designed and complemented each topic, and I loved how it ended with visual imagery.

Bernard Mallana, Boehringer Ingelheim
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I liked the make-up application and discovering the signs of insecurity and assertiveness training. The consultants were able to communicate the topics with us. The workshop had an overall impact, teaching respect to others and one’s self.

Sheryl Timbol, Boehringer Ingelheim
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The TalkShop consultant walks the talk. The workshop has taught me to be confident always. I want to learn about patience in future trainings.

Jose Alvarado, Boehringer Ingelheim
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From the workshop, I was reminded that learning is a constant way of life. Thank you TalkShop!

Julie Padulla, PJ LhuilIier
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I learned a lot which can be helpful in my work and personal life. I liked the exercises and activities. Ms. Viesca is very spontaneous and knows her topics well. I will be more conscious on the use of prepositions, modifiers, and verb tenses. I am now aware on how to properly write e-mail, memos, and business letters.

Alea Bueno, PJ LhuilIier
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I’m happy to have attended this seminar. It helped me face my fear of public speaking. I like that we tackled corporate writing. There is never a boring time with Ms. Sheila and Sir Robert. They covered all the important topics.

Hannah Benesisto, PJ LhuilIier

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