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Corporate Values Formation

Values formation happens in the corporate setting as the extension of one’s family and close social circle. Eventually, the individual who is an extension of his family also becomes the extension of his workplace.

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We become formed by the habits that we do. The repetition of our values, actions, and decisions become our character. Workplace habits and norms, like the events and experience that happen in our family, greatly affect the kind of person that we are.

Constant education and self-evaluation makes the individual aware of the habits and values that he acquires in the workplace.

Sometimes he will find a coach who will make him aware of the dynamics that are happening.

Sometimes he will find a mentor who will model what is supposed to be done.

Sometimes he will have only himself to figure out the next best steps.

In the corporate setting, values-formation or its implementation is not always clearly articulated. However, this does not mean that it is not present. The TalkShop Team has prepared 10 questions to guide you in your corporate values evaluation.

What kind of values have you formed through the formation you get in your workplace?

  1. Do you apply productive efforts that lead to target results and profit?
  2. Do you treat all customers and stakeholders with kindness and fairness?
  3. Do you draw the line between right and wrong?
  4. Do you give compliments as readily as you offer corrections?
  5. Do you temper compassion with righteousness and discipline?
  6. Do you improve the situation of those you work with?
  7. Do you apply mindfulness and sincerity in your words and actions?
  8. Do you aim to apply the best actions?
  9. Do you uphold the values of the company?
  10. Do you keep learning?

We recently lost a corporate account after reporting an anomaly committed by a client’s HR Officer who was consistently collecting the check before the Treasury Department is able to release it to us. After several delayed payments delivered in bundles of crinkled bills and reasons ranging from a sprained ankle, to the bank encoding the wrong account, to forgetting the money in her house, we finally put the stories together and confirmed that this person would usually collect each check a few weeks earlier, advise us that there will be a delay, and then use the money to earn interest, before giving us the bundles of cash with an explanation that it is either their bank’s fault or the Treasury Department’s oversight. She has also used creative reasons to get the official receipt from us ahead of time.

To make the long story short, we found out the truth and reported the matter to the CEO. The Australian CEO’s retort, “Oh, you should not be receiving the payment in cash. I will have the Training Manager look into this.” He did not get the point but at least there was action. We got the call from the Training Manager who asked, “Why did you not tell me about it? Anyway, she promised to bring the money tomorrow. It was left in her other bag at home.” Okay, we will get paid – Yipee. But point missed again.

Nothing came out of our follow up to meet with the CEO and his Executive Committee to report on the results of the training and at the same time discuss what happened with the payments due us. We were never updated of the corrective actions, or if any was carried out. And we do not expect to be called to work on the training of that company again for whom we have successfully run six batches of leadership programs. Ironically, one aim of the leadership program is to help identify the core values of the company as we reinforce the vision and mission among its supervisors.

At the end of the day, we have made the choice to report the anomaly and expose the truth. Whether we were in the right position to do that is a question that can be debated. For sure though, we will we continue to stand by what is right and against all odds do what we do best according to the values we have chosen to define our individual and corporate character.

 

Image credit: www.careerlineconsultancy.in

Posted by TalkShop
Sheila Viesca, TalkShop CEO and Director of Communication finished her bachelor degree in Literature, masters in Entrepreneurship, and doctorate in Applied Cosmic Anthropology. She designed the Philippines' Language Competency Benchmark for the Department of Education and pioneered Integrated Language Teaching (ILT) in workshop designs and corporate communication training. You can follow her on Facebook, Youtube, Twitter, LinkedIN, and Google+

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