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Developing the Leadership Mind Frame

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As a team manager in a large organization, you already know that a strong sense of leadership is something your bosses expect you to possess from the get-go. You may be confident in your basic abilities to lead, but through leadership training workshops, you can pick up some key pointers and new tricks of the trade that will make you a stellar manager.

TalkShop offers a course in Leadership Management Skills to help you develop leadership skills according to your personality type and the kind of team you manage.

Effective leadership begins with knowing your true self and identifying the management style that suits who you are. If you are a newly appointed manager, you may have to deal with some team members who are cautious or reluctant about working with you in the beginning. For that, you also need to learn how to put order in the workplace and establish an environment of mutual respect.

The second module focuses on skills you need to master. These may be skills you are already quite good at. As a manager, however, you need to be at the top of your game because your team expects to learn from you. Presentation techniques are among these skills, but the course puts more importance on soft skills such as positive thinking and confidence building, assertiveness (as opposed to aggressiveness), and nonverbal communication proficiency. This module also equips you with motivational tools and the ability to define and set personal and professional goals.

Being a supervisor, you are responsible for championing team spirit. Some managers fall into the trap of being bogged down by stress. They end up unloading their negative emotions onto their people. This toxic behavior can affect the entire team, and everyone is left feeling unmotivated to work or worse, with the desire to quit their job in search of greener, happier pastures.

That is why we dedicated the third part of this workshop to self-evaluation. Being self-aware helps you to hone your core competencies and values. At the same time, it helps you recognize when you are about to say or do something that might have a negative impact on your team members.

Let us say you came from a meeting with the company’s finance head and you return to your desk feeling frustrated because you could not agree to the terms of a supplier contract. Is your first instinct to call one of your people over to voice out your frustrations? Do you feel the need to tell any onemember of your team how incompetent the head of finance is? Ask yourself: What will this achieve? What are the repercussions on my team? As their manager, am I dealing with this situation in a fair and objective manner?

From there, you are given another set of skills to master, and this batch focuses on corporate imaging. Each employee is a representation of the company he works for, and as a leader, you are responsible for making sure each person in your team represents the company according to the standard that is values-based. Apart from image enhancement and business etiquette, you also learn techniques in business writing, phone and personal courtesies, and how to handle stress.

Managing people outside the company is something a leader should excel at. This refers to clients, partners, vendors, customers, and other external entities. Customer relations, how to handle problems or complaints, and how to measure performance all tie into this part of the workshop.

Finally, you are expected to master skills that affirm your strengths as a well-rounded leader: how to face challenging situations, how to offer consistently excellent and politically correct service, and how to give, as well as accept recognition and compliments.

TalkShop’s Leadership Training Skills course is also beneficial to members of your team. After all, you are grooming them to become leaders as well, and having them attend a workshop that prepares them to take on a bigger role in the future.

To learn more about TalkShop’sleadership training and team empowerment workshops, visit http://talkshop.ph/trainings/corporate-programs. You may also contact us at +63 2 894 5588 or info@talkshop.ph. We can customize programs according to your team’s profile and company’s specific needs.

Posted by TalkShop
Sheila Viesca, TalkShop CEO and Director of Communication finished her bachelor degree in Literature, masters in Entrepreneurship, and doctorate in Applied Cosmic Anthropology. She designed the Philippines' Language Competency Benchmark for the Department of Education and pioneered Integrated Language Teaching (ILT) in workshop designs and corporate communication training. You can follow her on Facebook, Youtube, Twitter, LinkedIN, and Google+

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