Effective Communication in a Multicultural Work Setting

TalkShop effective communication tipsRelating with the different personalities at work has become even more challenging in today’s multicultural environment. This is getting to be the norm in the business landscape that has turned global. There is a growing number of foreigners in work places, as well as an ever expanding demand to deal with foreign counterparts from around the globe.

How does one communicate effectively in an environment with varying levels of English language fluency? How does one relate with superiors and colleagues with differing notions of work and management? How can people from diverse work and social cultures work cohesively? Sheila Viesca, TalkShop CEO replies, “With mindfulness, tact, and acceptance. Today’s diverse environment requires a culture of respect. With this in place, the diversity can work to a company’s advantage in terms of sharing new ideas and fresh approaches to work.

Viesca shares the following tips for organizations who face the challenge of cultural complexity:

1. Prepare everyone. Identify the characteristics of people in your work place to keep everyone informed of cultures and mores, highlighting sensitive issues.

2. Use simple language. Be aware of word choices.

3. Be tolerant of non-native English speakers. Have someone review their correspondence for editing. Clarify matters after meetings to ascertain announcements and instructions are understood. For this purpose, send an e-mail on important matters discussed at a meeting.

4. Keep temper in check during stressful moments. Check on the implications of one’s words and actions before responding.

5. Practice sensible tolerance. Managers should aim to interact with the non-native English speakers in their team. Reasonable deadlines for tasks must be given for everyone to keep up.

Viesca helps pave the way for companies to forge cultural competence through “Cross Cultural Communication with International Etiquette Training“ that aims to engage and rally office teams to work towards a culture of acceptance and productivity.

www.talkshop.ph | (632) 894 5588 | “Cross Cultural Communication”

image source: mindfullivingnetwork.com

Posted by TalkShop
Sheila Viesca, TalkShop CEO and Director of Communication finished her bachelor degree in Literature, masters in Entrepreneurship, and doctorate in Applied Cosmic Anthropology. She designed the Philippines' Language Competency Benchmark for the Department of Education and pioneered Integrated Language Teaching (ILT) in workshop designs and corporate communication training. You can follow her on Facebook, Youtube, Twitter, LinkedIN, and Google+


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