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Enriching Diversity through Cross Cultural Communication

download (1)With technology progressing faster than anything we’ve ever seen in the past few years, new venues for business have opened up, allowing for real-time communication across the globe. You could easily be talking to someone from another country, from another timezone with just a click of a button. Such an opportunity has become a norm but the barriers of cultural differences still pose a problem to a lot of people such as overseas workers, tourists, and businessmen.

Because of this, TalkShop now has Cross-Cultural Communication programs that focus on bridging the gap between locals and foreigners. Socio-cultural norms that involve clothing & style, common practices while dining & socializing, as well as social expressions for greeting and making friends are all tackled in this program.

Examples of cultural differences that are discussed include the Japanese bow which requires a person to look at the other person’s shoes to show respect, understanding, and humility; the cheek-to-cheek kiss in Latin America which is appropriate for close friends and relatives but is found to be a romantic gesture in North America; the common gestures used in Italy to fully express their language; and the Indian head wobble which is often used to show they understand and are thankful to the person they are speaking to.

Each country has a culture that has been brought about by years of history. Knowing this, one must learn to respect and acknowledge the other’s cultural diversity. By developing an awareness of their culture, a person is able to reply appropriately and further their understanding of these cultures.

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To achieve good cross cultural communication, a person must practice tolerance, patience and understanding. Learning another’s culture will take time. Some of their customs might not even align with the customs others are used to but learning to respect their differences could be the key to earning their respect in return, as well as their trust and confidence.s a big place that unites us to strive for economic growth and so more and more opportunities to experience other cultures come our way. While English has become a widely accepted language, many local practices are still found questionable in other countries. What may be normal to you may be inappropriate in other countries. To build a long-lasting relationship with people across the globe, it is important to understand their culture as well as their traditions.

Posted by TalkShop
Sheila Viesca, TalkShop CEO and Director of Communication finished her bachelor degree in Literature, masters in Entrepreneurship, and doctorate in Applied Cosmic Anthropology. She designed the Philippines' Language Competency Benchmark for the Department of Education and pioneered Integrated Language Teaching (ILT) in workshop designs and corporate communication training. You can follow her on Facebook, Youtube, Twitter, LinkedIN, and Google+

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