How to Handle Conflicts in the Workplace


One of the most challenging tasks of a leader is to drive teamwork. With so many personality types in the mix, conflicts are bound to happen. TalkShop CEO Sheila Viesca advises, “Anything can go wrong once the team becomes dysfunctional. A wise leader knows it is best to nip it in the bud, before tempers flare.” She shares the following tips:

  1. Talk with your team early on about mission, values, and shared goals. Rally them on these.
  2. Be able to sense when trouble is brewing.
  3. Hold a dialogue.  Focus on rules of engagement rather than the feud.
  4. Assign conflicting parties to work together on easy tasks to set them on the right footing once again.
  5. Cultivate shared responsibility to build cohesiveness.

“Talent wins games, but teamwork and intelligence wins championships.”- Michael Jordan

TalkShop, the leading ISO-certified training facility that is accredited with the Civil Service Commission trains leaders to create the winning team.

www.talkshop.ph (632) 8945588 Professional Profiling, Team Building, Employee Engagement, Coaching & Leadership

Posted by TalkShop
Sheila Viesca, TalkShop CEO and Director of Communication finished her bachelor degree in Literature, masters in Entrepreneurship, and doctorate in Applied Cosmic Anthropology. She designed the Philippines' Language Competency Benchmark for the Department of Education and pioneered Integrated Language Teaching (ILT) in workshop designs and corporate communication training. You can follow her on Facebook, Youtube, Twitter, LinkedIN, and Google+


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