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Telephone Etiquette Can Save the Day

Most companies have grievously taken for granted the importance of telephone etiquette towards any customer, discerning or otherwise.  TalkShop, the leading training institute for ... Continue Reading →

Testimonials: Telephone Etiquette, by City Garden Hotel Employees

Image courtesy of english-ch.com Christy San Pedro, City Garden Hotel, Makati TalkShop taught me effective telephone etiquette and ways to handle difficult situations. I learned the ... Continue Reading →