TalkShop’s Three-Step Approach to Managing Millennials

A term that has reached colloquial lingo, a “millennial” refers to a member of the present generation of youth to young adults born between the mid 80’s to late 90’s. Despite the usual dispute on the official and specific time period that encapsulates this generation, most people seem to have a shared opinion on what characterizes a millennial. While most agree that this generation is tech-savvy, worldly, open-minded, and bursting with ideas, some aspects of the psychological profile of millennials have been generalized into certain stigmas. These stigmas have proven to become problematic in the workplace and organizations would do well understanding more about what makes this head-headed yet overly passionate generation tick.

Here are some of the traits that need to be managed to effectively bring the best out of millennials.



To most millennials, financial freedom must be attained through personally fulfilling endeavors. As such, putting them in work situations that they do not find fulfilling will present a lack of motivation from them. Through effective goal-setting and constantly adding value to the bigger picture being painted, millennials can learn to “fall in love” with what they do. Constantly feeding a greater purpose to even the most menial things that they do can assure that they are kept motivated, thus allowing millennials a hand at painting that bigger masterpiece.



Millennials are far too passionate about what they do that they sometimes lose track of the common goal at hand, ending up too focused on their own agenda. This can come across as a standoffish sense of superiority and entitlement. Millennials have been taught that their opinions have power and merit and must always be taken into consideration. Thus, collaboration is imperative in such cases.  It would do millennials well to be part of their creative process from start to finish, with the proper back-and-forth, giving importance to their work. Effective involvement in the work of a millennial can turn this entitlement into empowerment.



No generation has been exposed to as much information as the millennial. Technology and social media have become avenues from which information comes in an almost instantaneous fashion, both essential and irrelevant. With such a fast dissemination of information, it’s understandable why millennials feel that everything is within arm’s reach. Coupled with the pressure of how life is “supposed to be lived” based on societal standards, this generation feels that life must be lived on the fastest pace possible. Get rich quick, travel all over the world, live a fun and fulfilling yet centered life. Anything menial and process-driven should be expedited in order to reach one’s goals as soon as possible. Hence, it is important to communicate to millennials the value of the journey, to trust the process, to accept time to grow. This can be donethrough modules and exercises that focus on planning and quantifiable goal-setting and time-table building. Through this, millennials can be kept grounded, avoiding the risk of jumping to the end without having gone through the proper development.


Posted by TalkShop
Sheila Viesca, TalkShop CEO and Director of Communication finished her bachelor degree in Literature, masters in Entrepreneurship, and doctorate in Applied Cosmic Anthropology. She designed the Philippines' Language Competency Benchmark for the Department of Education and pioneered Integrated Language Teaching (ILT) in workshop designs and corporate communication training. You can follow her on Facebook, Youtube, Twitter, LinkedIN, and Google+


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