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Testimonials: Telephone Etiquette, by City Garden Hotel Employees

Talking on the phone
Image courtesy of english-ch.com

Christy San Pedro, City Garden Hotel, Makati

TalkShop taught me effective telephone etiquette and ways to handle difficult situations. I learned the importance of using appropriate words and answering in complete sentences.

Mitchy Rose M. Tolentino, Front Office

I would like to thank the Talkshop Consultants for imparting to us their knowledge about phone etiquette. I am very grateful to learn more and to develop my communication skills. Please continue guiding many people through your workshops. It really helps a lot.

Meriam Cumatcat

I learned so much in this training with TalkShop. Everything was great and I would highly recommend this workshop to everyone. I would say that TalkShop has done a great job!!! The Talkshop Consultants did a great job because they explained everything well. The transformative effect that TalkShop did to me was that I got the chance to compose myself and renew my spirit as well.

Ghirlie S. Tan, Front Office Associate

I have learned that communicating through the telephone requires a lot of patience and respect to the caller, also consideration for them is a must. I can say that the TalkShop consultant is very knowledgeable about the topic, very relevant and extremely well-experienced.

Ashley Llobrera, City Garden

I really absorbed everything that TalkShop has taught me on Telephone Etiquette and best ways to deal with callers. It was a great learning experience. And it was very interesting.

Vanessa Elona, Front Office Manager

The program was able to achieve its goal. And there are tips that I can certainly apply in my life. The Talkshop consultants are well prepared and very knowledgeable about the topics being discussed.

Maria Millicente Dela Cruz

I learned a lot from the training. It helped me know more about the proper telephone etiquette. The workshop is indeed very interactive. I liked how Robert conducted his seminar. This workshop has helped me learn more about communicating with executives, my knowledge on how to converse with clients has improved properly and executively. Thanks to Talkshop!

Marissa Andres, GM’s secretary, City Garden Hotel Makati

I really learned a lot from the seminar which I could apply not only on the workplace but at home as well. This workshop helped me a lot and I’m looking forward to seminars like this.

FN Xavier Patrono, City Garden Hotel Makati

I have learned so much in this seminar with TalkShop. Now I know how to communicate with the clients properly.

Amelia Bartolome

I enjoyed the seminar. TalkShop helped me a lot and as an outlet Cashier their program will help me in my everyday duties. The TalkShop speaker did a magnificent job. He got our attention and at the same time got us to focus on learning and gaining knowledge. It was a great experience.

Erwin M. Mirando

One word, EXCELLENT.

Jaymie Inductivo, Sales Secretary

A very effective speaker has taught us many things that we should know regarding telephone etiquette. The Talkshop Consultant is a great speaker. He is lively and full of knowledge. The workshop is great! I like everything that was discussed.

Aaron Valserable, Finance

TalkShop has delivered a truly informative and powerful seminar. The consultants gave their presentations with conviction which kept me paying attention and learning the whole time.

James Peter Catarroja, Front Office Associate

The Talkshop workshop was excellent! It was very informative and detailed. I learned a lot in just 3 hours! It was an enjoyable experience. I cannot wait to have more trainings with TalkShop.

Placido Vinzola, Associate

I had a great time and I learned so much from TalkShop. I hope I can have another workshop like this.

Maebell Estoesta, Reservation Associate

I learned lots of things especially when it comes to handling phone problems. The Talkshop consultants taught us in a great way! I believe they can inspire and teach many more people.

Nicolas Jonnez R., Sales Executive

This has been a very good workshop for all of us. I learned a lot from TalkShop, especially because it is lively and a lot of things discussed were very efficient. The consultants are great trainers. They included us in the activities most of the time. I can say that the Telephone Etiquette workshop met its goals.

Posted by TalkShop
Sheila Viesca, TalkShop CEO and Director of Communication finished her bachelor degree in Literature, masters in Entrepreneurship, and doctorate in Applied Cosmic Anthropology. She designed the Philippines' Language Competency Benchmark for the Department of Education and pioneered Integrated Language Teaching (ILT) in workshop designs and corporate communication training. You can follow her on Facebook, Youtube, Twitter, LinkedIN, and Google+

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