Why Small Talk Matters

TalkShop small talk matters tipsSmall talk is underestimated. Some people even think it is pointless, and must be avoided. The truth is the art of small talk needs to be cultivated. It is a skill that is called for in business and social situations.

Sheila Viesca, TalkShop CEO informs, “Small talk counts among the niceties in life. It is civility and courtesy in casual chitchat among strangers. It is a way to kill time while engaging people in easy banter, that can pave the way to friendships and opportunities.

How does one initiate small talk? What are the rules of engagement that shy people can learn? How does one break the ice? Viesca shares the following tips:

1. Be ready with casual topics. Keep these lighthearted like books, movies, food, travel, hobbies.

2. Get the ball rolling by talking about the common situation one faces with a stranger – the food, view, venue, or weather.

3. Adopt positive body language. Relax, smile, make eye-contact.

4. Start a conversation with someone who looks approachable.

5. Listen for the stranger’s name, repeat it, and say it often.

6. Listen to keywords as your cue for a smooth flow of the conversation. Choose picture words.

7. Share something about your general interests.

8. Balance talking with listening. Let the other party talk as well.

9. End tactfully by saying the person’s name, and saying you enjoyed the conversation, and exchanging business cards for possible opportunities.

The key to pleasant communication is connection, not just conversation. A small talk is never really small for it paves the way for big possibilities and wonderful friendships,” reiterates Viesca.

TalkShop, the leading ISO-certified training provider customizes communication and personality development programs that draw people out of their shell so they excel in the many areas of their life.


image source: roseknowshealth.com

Posted by TalkShop
Sheila Viesca, TalkShop CEO and Director of Communication, took up Bachelor of Arts in Literature, pursued Master's degrees in Entrepreneurship and Economics, and completed her Doctorate in Applied Cosmic Anthropology. She designed the Philippines' Language Competency Benchmark for the Department of Education and pioneered Integrated Language Teaching (ILT) in workshop designs and corporate communication training. You can follow her on Facebook, Youtube, Twitter, LinkedIN


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