Sheila Viesca and the TalkShop Formula

As the Manila Times celebrates its 123rd anniversary edition, it features leaders and organizations that continue to move forward despite the Covid-19 Pandemic.

This article gives a good glimpse of TalkShop’s beginnings and offerings as it highlights the visionary leadership and entrepreneurial skills of its founder and CEO, Dr. Sheila Viesca, who started the training company in 2000 as a requirement of her Masters in Entrepreneurship at the Asian Institute of Management (AIM).

Since then, TalkShop has become a brand that is equated with premium consultancy, coaching, and training services.

Read the article here.

TalkShop’s Effective Communication for DTI Negosyo Center

The Department of Trade and Industry (DTI) MIMAROPA continues to prepare for the challenges of the new normal.  On January 27 and 28, almost 100 Negosyo Center (NC) business counselors,coordinators, and employees will attend Effective Business Communication, a technical writing and presentation training program by TalkShop, the country’s leading institute for personal effectiveness, corporate protocol, and management communication.

Negosyo Center business counselors and coordinators are at the forefront of entrepreneurship development.  They deal with entrepreneurs and various sectors while promoting and facilitating ease of doing business for Micro, Small, and Medium Enterprises (MSMEs).  Without a doubt, effective communication is critical in their roles; and this training program is timely.

Sheila Viesca, TalkShop CEO, will conduct the 2-day program designed to improve the learners’ skills in crafting masterful reports and effective storytelling.  It also aims to boost their confidence when presenting to audiences, whether small or large, in-person or online.“Even before the pandemic forced the shift to more time spent in virtual meetings,we at TalkShop have always championed oral and written business communication that is concise, straightforward, relatable, and actionable,” stressed Viesca, who’s conducted similar programs for the Department of Tourism, Department of Justice, Department of Science and Technology, Development Bank of the Philippines, United Nations among others.

She adds, “In business communication, our outputs – from simple, everyday documents to in-depth written reports to oral presentations – reflect the level of our professionalism.  They do not only provide information or speak of our views, they also represent who we are as employees.”

TalkShop Conducts Workshop on Stress and Time Management for Philippine Health Insurance Corporation (PHILHEALTH PRO 1)

I enjoyed all the activities we had and learned to express myself publicly on very enlightening topics. I’ve learned that we cannot avoid stress by avoiding it. 

Innovation: Life Force of Leadership

Innovation is a life force of leadership. An organization that aims to breed strong leaders must cultivate among them the mindset for innovation. As aptly put by Steve Jobs: “Innovation is the difference between a leader and a follower.”

TalkShop Conducts Workshop on Tools and Techniques for Effective Communication in the Workplace for the Tourism Infrastructure Enterprise Zone Authority (TIEZA)

TalkShop,  the leading corporate learning center in the Philippines  and currently the only communication training provider that is ISO-certified  and Civil Service-accredited supports  the management teams and ranks of  the Tourism Infrastructure and Enterprise Zone Authority (TIEZA)  in their bid to reinforce continuous employee development.

TIEZA engages the expertise of TalkShop anew in 2 batches of a 3-day Workshop on Tools and Techniques for Effective Communication in the Workplace to be held on August 13-15 and August 29-31, 2018 at TIEZA’s Multi-purpose Hall, 6th Level of Double Dragon Plaza, Diosdado Macapagal Avenue, Pasay City.

The 3-day Workshop on Tools and Techniques for Effective Communication in the Workplace  is designed and conducted by TalkShop CEO Dr. Sheila Viesca in cooperation with the Human Resource Services Division of TIEZA and in the light of TIEZA’s thrust to improve personnel efficiency and competency through relevant personnel development programs.

This workshop aims to equip participating TIEZA employees with enhanced confidence in articulating results-driven messages expressed through technical writing or live presentation format. The workshop reinforces their ability to adopt verbal cues that are helpful when communicating with different audiences. In the process, participants are empowered to improve their skill to prepare accurate written communication and deliver proficient spoken messages with clarity, coherence, and credibility.

As  TIEZA’s  choice communication training  provider, TalkShop  has  been conducting various courses  in communication since 2015.  Most of the organization’s personnel from all ranks and departments have attended Dr. Sheila Viesca’s courses in Communication Excellence, Advanced Communication, and Management Communication.    These courses help enhance the skills of participating TIEZA employees so they become effective communicators with the help of language tools and techniques that are simple and immediately implementable.

TalkShop is one of few training providers that have passed the rigorous standards of the Civil Service Commission’s Accreditation.  Founded by Dr. Viesca in 2000, TalkShop understands the demands of public service and can customize its training programs to fit the needs, schedule, and requirements at work of teams and employees in government service.


The Home Development Mutual Fund (HDMF), more popularly known as the
Pag-IBIG Fund  through its Human Resource Development Department (HRDD) has
partnered with Sheila Viesca, CEO of TalkShop, the leading corporate learning center in the Philippines and an affiliate of the Civil Service Commission to conduct six (6) batches of  a 2-day program in Business Protocol Training : Global Manners and Etiquette Mastery.

The training event to be held at the Pag-IBIG Fund Pasay City Branch for the months of August to October 2018 caters to all key personnel, beginning with the Corporate Executive Officers (CEOs) from various functional areas who provide executive, administrative and development support to the management of the Pag-IBIG Fund.
In the interest of engaging participants, each learning point is highlighted using interactive discussions instead of straight lectures.  This aims to encourage a conscious and deliberate application of the protocols during the dynamic exercises, allowing maximum retention and easy recall of  learning.

All participants undergo an initial diagnostic that provides insight on one’s how thinking style impacts purposive communication and the use of various communication tools and techniques. TalkShop keeps in mind one’s unique personality and thinking style, enabling participants to find the confidence to deliver the right message under pressure. Communication frameworks like positive scripting are reinforced to enhance language sensibilities and creative thinking.

The effect of physiology on psychology, posture on frame of mind is emphasized in all interactions and lectures.  All throughout, the polishing and professionalizing of one’s role at the Pag-IBIG Fund is honed through the promotion common sense and social sensibility, good manners and etiquette such as proper handshake, courteous introductions, good grooming, fine dining, and even ceremonial protocols.

An affiliate of the Civil Service Commission, TalkShop helps  professionals in government service by creating customized programs that address their need, schedule  and  requirements  at work.   Founded by Dr. Sheila T. Viesca in 2000,  TalkShop is a leading provider of Corporate Programs  to help empower individuals, build companies and promote moral values.
As an ISO-Certified Communication Consultancy, TalkShop remains committed to improving effectiveness of the quality management system through training programs that are competency-based, results-oriented and customer-centered.

Leadership Training and Corporate Branding

CORPORATE BRANDING builds awareness, loyalty, preference and value for the company. It does more than specific products or services ever could.  This critical corporate activity enables the company to build its reputation, stand out from competition and project the values of the company that will ultimately attract the clients.

Many companies rely solely on their marketing teams for their branding efforts.  But while Corporate Branding campaigns have been equated with advertising campaigns and packaging, strong brands are not built solely by the marketing team. One powerful brand asset of the company are its people.

After all, employees are the most credible source of information when it comes to their business.  Employees who are thoroughly engaged, connected and committed also serve as brand ambassadors.

When a company shows that it cares about the well-being of an employee, employee engagement and buy-in of all that the brand represents is promoted. When company leaders educate their team on the brand and live the brand, brand awareness is heightened.
Organizations that promote a platform for personal and leadership training allows employees to discover how they can deliver on a corporate brand promise in a way that is authentic.
As the Philippines’ leading training institute for personal effectiveness, corporate protocol, and management communication, TalkShop partners with government groups, private organizations and individuals who seek career advancement and personal growth.
TalkShop provides flexible solutions for business needs in the areas of Career Consulting and Professional Development, Recruitment, Corporate Presentation, Sales and Marketing.  Founded in 2000 by Dr. Sheila T. Viesca, TalkShop remains committed to providing clients with the most effective yet simplest tools to guarantee professional progress and personal enrichment.


Tourism Attaches and Foreign Service Diplomats represent the Philippines in their place of assignment across the globe. The competencies they exhibit in the performance of their duties and responsibilities  is a reflection of the best our country can offer.  Their mindset and sensibility likewise determine how effective they are in showcasing the productivity and adaptability of the Filipino. How they adjust to their new location reflects Filipino genius and heart.

Foreign Service Competency Enhancement is an on-going interest to effectively cope with the changing demands of the global work environment.  The Department of Tourism has partnered with TalkShop, led by its CEO, Dr. Sheila T. Viesca, to run the 7-day program for its Tourism Officers and Attaches to be trained in a variety of competencies  that will translate into observable skills and attitudes essential for success in a global  work environment  and leadership role away from home.   Below are the components of the module that Foreign Service Attaches and Potential Candidates for Overseas Posting undergo.

* Audience Analysis   * Confidence Building
* The Art of Storytelling

This module enables the participants to acquire and master effective communication skills – – a skill that can be learned and applied in engaging varied type of audiences.
When the skill is mastered, thoughts can be articulated and expressed with fluidity and impact. In addition, the delivery of interesting and compelling presentations is done with apparent ease.

It must be noted that the new found confidence in spoken or written English, expressed for varied audiences, is based on one’s mastery of the conventions prescribed specifically for the English language, including vocal projection, pronunciation and articulation.  When the speaker or writer selects the right words, adopts verbal and visual expressions that seem to flow naturally, communication impacts the audience positively.

* Grammar Mastery
* Assertiveness and Sensibility
* Communication Frameworks

This module provides the participants an opportunity to review the parts of speech and master correct grammatical patterns and sentence construction in activity-based discussions. Participants engage in grammar games, guided writing activities, and speech exercises to immerse in meaningful interactive learning experience.

With the Integrated Language Teaching method of TalkShop, participants are able to dramatically improve their Grammar Masteryin a fun and easy way.  As mastery is achieved, the participants are able to speak and write in English more naturally and credibly. More importantly, their message is effectively communicated.

The module in Assertiveness and Sensibility guides the participants in applying leadership techniques to effectively deliver their message. Participants are made aware of the importance of word choice sensibility while they are guided to structure the delivery of their message in a manner that will be easily understood and appreciated.

Assertive Communication is a skill that can be developed and employed to express ideas with diplomacy.  It takes this skill to handle pressure with grace and obtain concessions that are mutually beneficial.

* Discussion of Countries
* Technical Communication and Business Writing

This module provides  a  better understanding of the perspectives, culture, habits and values not only of the Filipino but also the peoples of the host countries.  As the Filipino professional working away from home acquires a better understanding and appreciation of his own mindset, he develops a framework with which to view cultural gaps and differences.

The depth of self-awareness reached opens the mind to welcome creative ways of dealing with diversity and cultural differences. The Filipino professionals in our diplomatic corps are empowered by the strength of the Filipino work ethic.  This training ensures that costly cultural gaps are minimized if not completely avoided.

Different  techniques that can improve writing skills are re-visited in this course. Various technical formats of written composition and the preparation of professional business correspondence are discussed to upgrade the participants’ Technical Writing proficiency.

TalkShop recognizes that writers who produce compositions with the air of sophistication and mastery of diplomacy gain higher credibility and prestige in the professional community. In this regard, this module ensures that revisions and proofreading of technical and business compositions are brought to a minimum as the participants achieve a degree of proficiency in technical writing and business correspondence.

* Cross Culture Norms and Diversity
* Media Training and Marketing 101
* Intercultural Orientation and Adaptability

This module on BUSINESS AND SERVICE ETIQUETTE discusses how to properly communicate with the target audience, while being mindful of the differences in orientation, culture and values. It is complemented by lessons covering social media applications, like Media Training and Content Marketing, to orient and familiarize participants with different activities like marketing, purchasing, selling, training, consulting, and building on-line communities across different social media channels. This module enables both the social media savvy and newbie participants to identify
* the social media channel that suits their requirements,
* the appropriate social media communication style and tone as well as
* the effective use of social media for customer service and strengthening of customer relations

An on-line task management is among the valuable interactive learning experience and facilitator-based discussions provided in this course.


* Events Planning and Organization
* Crisis Management
* Problem  Solving and Decision Making

The LEADERSHIP TRAINING module allows the participant to identify the leadership style that best resonates with one’s personality.  TalkShop’s Integrated Language Teaching  –  an interactive learning experience coupled with facilitator-based discussions  –  encourages a proactive, solutions-oriented mindset not only for handling difficult situations but also for keeping the team spirit high.

Great managers standout easily when they develop solutions and arrive at timely decisions. Effective Problem Solving was designed to enhance decision-making, problem and situational analysis skills and its application in daily office situations


* Personality Profiling
* Protocol Training
* Handling Diversity

This module raises the participants’ work performance to a higher notch by providing tools to understand oneself and others better.  Participants are guided in the use of Personality Profiling to enhance their job performance and contributions to the team by providing a means to evaluate indicators of one’s personal attributes, values and life skills. Indeed, when different types of co-workers are better understood there is greater harmony in the workplace.

Protocol Training engages the participants to navigate protocol and policy discussions based on a solid foundation of tradition. The learning experience covers skills in designing an organization’s protocol standards, safeguarding corporate culture and cascading the same to other Protocol trainers. When key personnel of an organization are well-versed in its corporate protocols, standards and practices, their corporate culture and values are safeguarded. Shared values enable an organization to perform as a cohesive whole despite personality differences.

Handling Diversity enables the participant to recognize, respect and appreciate diversity — making it a friend instead of a foe. To ensure accomplishment of an organization’s goals against a backdrop of differences in age, culture, gender, perspectives, talent and many more, the creative use of diversity is encouraged.


* Image Enhancement and Make-Over
* Time & Stress Management
* Social Graces and Dining Etiquette

Image Enhancement and Make-Over hones in on the participants ability to conduct self-evaluation to improve one’s physical strengths, enhance self-awareness and apply the knowledge of stylish clothing, skin care, basic make-up and a healthy regimen for a polished and confident appearance.  Behind a confident professional is a person who has reached a level of self-acceptance and is comfortable in dealing with different social groups.
Time & Stress Management  was designed by TalkShop with the belief that we can all develop the skill to manage our time, take better control of our work and personal schedules with a healthy attitude.  Because prioritizing, deadlines and stress are common concerns many struggle with, this module encourages the use of centering and relaxation techniques for greater coherence, mindfulness and self-management.  Acquire a healthier approach towards your responsibilities and an overall healthier lifestyle as you minimize or avoid stress.

Social Graces and Dining Etiquette provides the participant a fresh insight of the basics of social graces. This allows the participant to emerge as a confident achiever who can impressively engage in any social situation.

TalkShop, the regional leader in training and consultancy designs and conducts comprehensive modules and individual programs to help individuals and companies upgrade their mindset and sensibility to hone in on their organization’s core values and their inherent cultural genius.erge as a confident achiever who can impressively engage in any social situation.

www/     |    (63) 917 790 5588 | (63) 917 877 5588   |

Department of Tourism Chooses TalkShop for Foreign Service Training

Department_of_Tourism_(DOT logo

The Department of Tourism (DOT), the  Philippine government’s executive department responsible for the regulation of the Philippine tourism industry and the promotion of the Philippines as a tourist destination, has chosen TalkShop to facilitate its very first Competency Enhancement Training for the country’s candidates for Tourism Attache posting in 7 countries and 12 prime cities where the country has diplomatic representation.

For almost 2 decades now, TalkShop has been the leading consultancy and training institute that serves the requirements of leaders and movers from various industries and international firms based in the Philippines.



TalkShop CEO and Lead Coach, Sheila Viesca was tasked to design the 7-day curriculum for the 5 batches of Tourism Officials who qualified to undergo training in self-awareness and capacity-building, as well as connecting with different personality types and adjusting to different nationalities.  It comes as no surprise that this is one key competency in a posting that requires extreme sensibility and professionalism in customer service, foreign relations, and conflict management.


This training is in line with DOT’s Competency-Based Assessment (CBA) Program for Foreign Offices personnel.   Interested applicants for the Tourism Attache (TA) and Tourism Officer (TO) positions who meet the qualification requirements undergo the training to assess their potentials and motivations related to the competencies needed for the specified overseas positions.

Undergoing the training makes an applicant eligible for future deployment to the DOT Foreign Offices, subject to issuance of an official appointment.

TalkShop’s Ms. Sheila Viesca is known in the training industry as the ultimate all-in-one coach. Her list of discerning clientele who go through any of her corporate trainings and personal effectiveness programs boasts of record breaking improvements in team members’ productivity and leadership skills. This training that is instrumental in bringing out global competitiveness among all participants is where her expertise in delivery and team management is felt from the first day to the last.

fine dining

As designed by TalkShop in collaboration with key officers of the Department of Tourism, this training module ranges from communicating with impact, cross culture communication, global language excellence, business protocol and etiquette, social media training, technical writing, marketing management, events planning, crises handling, problem solving, decision making, time and stress management, personality development, image enhancement and social graces – all that together with foreign language enhancement and fine dining etiquette.

TalkShop, apart from being known in the training industry for its years of credibility and quality references, passed the rigid evaluation of the Department of Tourism after DOT’s comparative evaluation of current training providers. And true to its reputation, TalkShop’s 7-day Foreign Service Training design has been a consistent hit among the officers and division heads who attend in preparation for their desired foreign posting.

For more details, check out or call TalkShop at (63) 917 790 5588 | (63) 917 877 5588 to learn more about the Civil Service accredited programs for yourself and your teams.

TalkShop Trains the Office of the President’s Commission on Filipinos Overseas (Part 2)

The Office of the Office of the President’s Commission on Filipinos Overseas take on TalkShop’s comprehensive workshop in Public Speaking and Presentation Skills.

As TalkShop continues to affirm the uniqueness in individuals and celebrate the art of public speaking in the development of leaders, 30 CFO counselors took part in a comprehensive workshop that exposed them to challenging presentation roles that hone their creativity and ability to be one with their message as they project credibility, and engage the audience.

TalkShop Trains the Office of the President Commission on Filipinos Overseas

















Here is what participants have to say about their TalkShop experience:


TalkShop Trains the Office of the President Commission on Filipinos Overseas















Manny, ESO II

I have learned that in public speaking you give priority to what your audience wants to know and not what you need to say. I am privileged to be a part of this seminar and the new learning I acquired in this activity can greatly help me do my work as an orientation officer. The program is easy to follow and is enjoyable to do. I liked most the part where each participant was asked to deliver his story after writing down their thoughts. Ms. Sheila is a very effective consultant and facilitator. She made me realize that I can be a lot more as I improve my skills public speaking.


Cherry Duran, Admin Assistant

After attending today’s training, I personally think that I became a better public speaker than yesterday.  I learned a lot today from pronouncing, delivering personal stories in front of colleagues down to creative writing. The topics were clearly discussed to us. The workshop is very good because all the participants were given the chance to speak and write.  Ms. Viesca is an excellent Trainer. She really knows what she’s doing.  She has helped us dramatically build our confidence in public speaking. Today I realized that anyone can be an effective public speaker and writer. You just need to practice it.


Mia Bisa, ESO II

I didn’t think I’d have fun from this training. It is safe to say that my supposed holiday break is worth spending in training after all. Thank you, Ms. Sheila.  This training offered something new for our self-improvement not just as public speakers but as individuals, too. The program design will definitely be useful for all of us.  Ms. Sheila didn’t make us feel intimidated of her and that felt good.  She taught us to be comfortable in your own skin. Improvement happens every day.


Elfred del Rosario, ESO II

I’ve been reminded of many things from the past by just sharing stories and writing my thoughts. I learned much today, though there are things that I already knew it’s still a refreshing e experience for me taken in a different light. I like the part when I can practice what is thought, pronunciation exercises, sharing stories and writing.

Ms. Sheila Viesca is very knowledgeable and friendly. She speaks confidently.


Paul Avecilla, SESO

The strategy in building our confidence to speak is different from the usual class that I attended wherein there is no respect for audience capacity but focus on the techniques, but for our seminar today from TalkShop, I like the powerful small talk/tips. Also the posture helps to boost confidence by building your image and by accepting ourselves. The program design is relaxed yet substantial. Ms. Sheila is someone that CFO is longing for – a humble and intelligent lecturer who motivates well.


John Nihols Ruelos, Case Officer

What made this workshop helpful for me is it returns my drive to write again. I’ve been busy a lot and it made me remember what writing does to me. Thank you. It made me re evaluate myself a s a speaker and helps me revise my passion in writing. TalkShop design is good. It was able to exploit and work on our weakness to become better than who we are especially as a speaker.  Ms. Sheila Viesca is very approachable and able to see each character that her participant has.


Patricia Marie Salvador

I thank TalkShop for helping me in improving my communication skills. Even from day 1 of this two-Saturday training, I already learned a lot on how to improve my communication skills. I like the part when we were tasked to deliver a story in front. Ms. Sheila is an excellent Speaker. She doesn’t only know the technicalities but she also managed to deliver a lively presentation.

TalkShop workshop helped me face my fear of speaking in front of a lot of people. I have to improve and I know I will become better.


Janet, Attache

I like storytelling the most. Ms. Sheila Viesca is knowledgeable.

I do believe now that any person can be a good writer and public speaker. So I can be both.


Gregorio Jayson, Technical Assistant

Great Job, Ms. Sheila/TalkShop. I like the storytelling the most.

The Consultant knows what she’s doing.


Eumarlo Tolosa

I learned a lot from TalkShop’s workshop. There are interactions with a good Speaker. The design is effective. I need to be more engaging with my clients when I can do this PDOS.


Romeo Ramirez Jr. ESO 11

I learned a lot while it seemed a repetition of what has been learned at school, everything is new which certainly provides a higher level of one’s quality. Everything is appreciated. The Consultant, Ms. Sheila Viesca has a very effective and informative presentation. I learned that initially vocabulary should be enhanced and in the end I appreciated more the quality of communication.


Joanna Cusi, Administrative Assistant 111

I like the PIXAR Pitch the most.

Ms. Sheila Viesca, TalkShop Facilitator knows what she’s doing.  She knows what she’s saying.  Because of her, I became more confident.


Ariel Cruz, ESO 11

I realized that there is still room for improvement. I learned tips to be a good public speaker. I like oral presentation the most.  Ms. Sheila is an effective Communicator. This workshop makes one a better public speaker.

TalkShop Trains the Office of the President Commission on Filipinos Overseas











Ma. Janine Erika Eusebio, Front-line Assistant

Thank you for teaching us the correct words and how to pronounce them. The storytelling is what I like. I hope that I will improve my talking skills. I learned that it is better to think first so that you know what to tell the clients. The program design is efficient.

Ms. Sheila is great and a professional at what she does.


Erlinda Pehle, ESO 11

I enjoyed the different activities given by the TalkShop Facilitator. Thank you. I learned a lot. The program design is very effective. I like all the areas. Ms. Sheila Viesca has the complete control of the whole process. TalkShop workshop has helped build my self-confidence.



Judy Oaing, AO 1V

I like the program. It’s very useful to my job. TalkShop Facilitator, Ms. Sheila Viesca is professional and fun. She got my attention. The workshop has taught me that looks, gestures and voice are important.


Maya Sanchez, Admin Officer III

Since this is my first time to attend this kind of workshop, I have learned new things and also confirmed what the right thing I have done for my session in GEP. I like storytelling the most. The Speaker, Ms. Sheila Viesca is very knowledgeable in her field. TalkShop workshop taught me to be more confident in front of people.


Rose Juan, Information Systems Analyst

I learned the right attitude on how to deliver my message confidently. The design is good and I like the pixar pitch the most. Ms. Sheila Viesca delivered her workshop excellently.  The workshop has reminded me that I need to practice, practice and practice not only in speaking but also in writing.



I learned a great deal. I like actual public speaking using Pixar Pitch.

Ms. Sheila Viesca is a very prepared and a good Speaker.



Allan paul Ducusin, ESO II

I am thankful to have participated in this public speaking training by TalkShop. I learned some techniques on how to become a confident public speaker. The approach is quite different from the other public speaking training I’ve attended. I like the storytelling activity the most.


Ms. Sheila Viesca is an effective Coach and very approachable. The workshop has enhanced my thinking ability and creativity.


Mhin Gurabe, Emigrant Services Officer I

I learned much. I like the storytelling, power pose and words commonly mispronounced by Filipinos. TalkShop Trainer, Ms. Sheila Viesca is approachable, engaging and humble. She has also an encouraging personality.  I think I can now practice coherence during my sessions. I have to be more aware of unnecessary gestures when I discuss.    (63) 917 790 5588 | (63) 917 877 5588 |    Public Speaking     l     Presentation Mastery