Betsson Program Developers Get a Boost of Assertiveness



Betting Technologies Group (Betsson), an international online betting company, just leveled up their program developers’ communication and customer service skills to international standards through an Assertiveness Training workshop by TalkShop.

Grace Cave, Betsson executive says, “I can say that the program is extremely effective because our personnel enjoyed and their transformation is remarkable during face to face and video conferencing with foreigners, where they have become spontaneous. This is the targeted level of confidence, making them comfortable with Cross Cultural Communication as they take on more challenging roles and exposures to overseas counterparts.”

TalkShop specializes in Leadership, Management, Communication, Personal Effectiveness, and Protocol programs. It is the leading ISO-certified training facility that is accredited with the Civil Service Commission. |(63) 917 790 5588 | (63) 917 877 5588




TalkShop Offers Special Training Packages

TalkShop Language Classes
TalkShop, the leading corporate training facility offers special training packages as a bonus for individuals who enroll in its executive and personal effectiveness programs. Sheila Viesca, TalkShop CEO informs, “As part of our 14th anniversary celebration, our one-on-one coaching programs will entitle clients to a free Conversational Spanish course. This is a 3-day program that will empower students to express themselves simply and effectively in Spanish. These will include useful, appropriate expressions, common greetings, leave-takings, and vocabulary.

Viesca recommends this special offer to students and professionals. “It pays to keep learning and challenging your brain to keep sharp .Learning a new language is a boon in our global economy. What makes learning Spanish beneficial is that it is the third most widely-spoken language in the world. There is therefore a great demand for service representatives, interpreters, and translators who are paid handsomely for language skills that will continue to be in great demand.The best way to make productive use of time , including theupcoming long Christmas holidays, is through our personal and professional enhancement programs.”

The Spanish course will be handled by Menchie Castro, the first Filipina Tourist Relations Executive in Palma de Mallorca, a prestigious international resort in Spain. Her experience is backed with several stints as instructress, translator, and interpreter in Europe and the U.S.A.

TalkShop’s coaching arrangements cover Leadership, Management, Communication Excellence, Personal Effectiveness programs that are targeted to hone in on client’s needs. These are likewise offered as corporate programs .TalkShop is the only training facility that is ISO-certified and accredited with the Civil Service Commission .For queries and reservations call (63) 917 790 5588 | (63) 917 877 5588

TalkShop 14th anniversary

TalkShop Offers Technical and Content Writing Seminar

TalkShop, the country’s training facility and the only one that is both ISO-certified and Civil Service accredited, is conducting a public seminar on Technical and Content Writing. This will be held at the Ground Floor, Torre de Salcedo, 184 Salcedo St., Legaspi Village, MakatiCity on Saturday, September 13, 2014, 9:00 a.m. to 5:00 p.m.

TalkShop CEO Sheila Viesca informs, “The demand for writing has never been this great. This program willfurther improve the writing skills of PR and communication executives, journalists, managers, copywriters, technical writers, newsletter writers, and career changers to meetglobal professional standards in this Digital Age.” For queries and reservations, call (63) 917 790 5588 | (63) 917 877 5588 or log on to

TalkShop 14th anniversary

TalkShop Marks Anniversary With Training Innovations

TalkShop celebrates its 14th anniversary with course innovations in line with ISO 9001:2008 standards of continuous improvement and excellence. Sheila Viesca, TalkShop CEO informs, “This year, we take our training programs to the next level. These programs are aligned with today’s business setting that is technology-based and multi-cultural, with a global outlook. It is a value-laden service that addresses the needs and expectations of our loyal customers, including international accounts, in our journey towards advancement.

Competitive Power Pitching,” TalkShop’s answer to outdated sales training programs, positions customer service as the best practice for salesmanship, setting a premium on personalized service and memorable experience to win the sale. “International Etiquette,” a timely offering with the forthcoming APEC and ASEAN summits, is recommended for key government officials, diplomats, expats who have to learn socio-cultural considerations in political and business scenarios. “Professional Profiling” helps HR practitioners and headhunters through the critical process of recruitment by discerning and accurately determining personality types to put together a winning team, and manage individuals and work units effectively.

TalkShop, which is accredited by the Civil Service Commission (CSC), is also affiliated with the U.S.-based International English Education Research Association (IEERA). For queries, please call (63) 917 790 5588 | (63) 917 877 5588 or log on to

PNOC taps TalkShop

Energy Giant Chooses TalkShop for ASEAN 2015 Preparation

Philippine National Oil Company, the leader in exploration, development, and production of the country’s oil, gas, and coal resources has chosen TalkShop to train its division chiefs and department heads in preparation for ASEAN 2015.

Sheila Viesca, TalkShop CEO informs that the program will entail 3-days of imparting global practices in International Etiquette and Protocol as well as Cross Culture Communication. Viesca explains, “This Business Protocol and International Etiquette program takes on special meaning in the light of regional integration as ASEAN merges into one community. It is therefore critical for participants to learn to communicate in the face of cultural diversity. Each will have to learn to treat others with respect, sensitivity, understanding, and acceptance. Awareness of culture differences will help one communicate more clearly to break barriers and build trust. This should help empower participants conduct themselves with culture competence – to interact diplomatically for more productive collaboration with their foreign counterparts.

TalkShop, the leading training facility for corporate training and personal effectiveness programs like Leadership Training, Personality Development, and Negotiation Skills is ISO certified and accredited with the Civil Service Commission (CSC). It is affiliated with the International English Education Research Association (IEERA). | (632) 84 5588 | “ASEAN 2015, International Etiquette”

FullyBooked Partners with TalkShop Anew

TalkShop at FullyBookedThis Summer, FullyBooked at Bonifacio Global City is featuring TalkShop, the country’s premier training institute for English programs and corporate communication. Sheila Viesca, TalkShop CEO informs, “We put together a thorough Personality Development with Social Graces and Makeover program aimed at transforming teens, young adults, and professionals. Beyond the positive physical change in terms of proper grooming, image and style enhancement, and refinement of manners , students can expect a greater sense of self-worth, enhanced leadership skills, and a positive outlook that boost their confidence.” TalkShop is the choice training institute of the country’s top corporations and discerning individual clients. It is also the country’s only ISO-certified and Civil-Service accredited training institute. Customized programs on personal effectiveness are offered all year round at TalkShop located at 184 Salcedo Street, Legaspi Village, Makati City.


Public Speaking and Personality Development leverage on the power of communicating with confidence. Viesca explains, “At TalkShop, students and professionals master the art of public speaking as this is required in classroom discussions, business meetings, and presentations. We make it fun and easy with a comprehensive program to help one develop self-esteem and confidence, establish rapport with the audience, integrate the right body language, and get the right message across.


TalkShop’s back to back workshops on Personality Development and Public Speaking are slated on May 11, 1-5 p.m. at Fullybooked, Bonifacio Global City. For details, call (63) 917 790 5588 | (63) 917 877 5588 or visit

TalkShop training programs for Energizer Philippines

Energizer Philippines Engages TalkShop Anew

Energizer Philippines taps TalkShop for another round of training programs in 2014. Maryann Deray, HR Officer shares, “After last year’s communication programs with TalkShop, we noted a marked improvement in writing and presentation skills which enhanced our people’s confidence level for greater customer rapport that boosted sales . Hence, we are tapping TalkShop once more , with its systematic training needs analysis and workshops that are that are spot-on as they are engaging. Next in line are Team Building and Leadership Excellence programs to build team spirit.”

TalkShop is an ISO-Certified training institute that caters to the country’s top corporations requiring workshops for management communication and personal effectiveness. It is accredited with the U.S.-based International English Education Research Association (IEERA) and the Civil Service Commission (CSC). For queries, call (63) 917 790 5588 | (63) 917 877 5588 or visit

TalkShop Personality Management Training for PMS

Presidential Management Staff Now TalkShop-Trained

TalkShop CEO Sheila Viesca trains the Presidential Management Staff (PMS) on Personality Development and Interrelationship Skills. The program was awarded to TalkShop after the PMS’ HR and Training teams finished their evaluation of several training providers.

Mark Roa, PMS Human Resource and Development Officer said, “We chose TalkShop among all the other providers because of the integrity of their training design and the competence of their trainers. When we first had a meeting with Ms. Sheila Viesca to talk about our requirements, she knew right away what we needed. She asked all the right questions to be able to customize a training program that will be relevant for all PMS departments and ranks.”

TalkShop’s Personality Development Training for the President’s management teams and protocol officers covers image enhancement, effective communication, and self-evaluation techniques to help the participants interact more effectively and gain a better understanding of the personalities in the workplace as they discover their own.

The tools used were much appreciated by the participants because the results and learnings were processed immediately in interactive activities like reading body language, evaluating the core message, giving compliments, negotiating with diplomacy, projecting confidence, and influencing people.

Undersecretary Ferdinand Cui attended the entire TalkShop program to witness the fun and meaningful activities. One PMS Officer commented, “Everybody appreciated that otherwise deep self-awareness concepts were taught in a simple and straightforward manner so we may focus on deepening our personal reflections and processes.”

TalkShop CEO Sheila Viesca said, “No two Personality Development programs are alike. At TalkShop, we take pride in designing programs that include a variety of relevant learning tools. We always consider the particular requirements and exposure of each unique client. This sets the foundation to help them become the best that they can be as an individual and as a team.”

TalkShop continues to train top government officials and corporate leaders using  an interactive and progressive approach to learning, based on Integrated Language Teaching (ILT), a research-based and results- driven training methodology that Sheila Viesca pioneered in 2002.

Civil Service Commission Awards TalkShop

The Civil Service Commission has renewed its program on Accreditation of Training Institutions. Executive Director Agnes Padilla has awarded a certification to TalkShop through its CEO Sheila Viesca as the first institution in the Philippines to pass the set standards and accreditation requirements to conduct training programs on Personal Effectiveness, Corporate Communication, and Image Enhancement.

TalkShop’s first accreditation happened in 2004, during the term of Chairman Karina David. With the commission restoring   its accreditation policy in 2013 under Chairman Francisco T. Duque III, TalkShop is the first training institution to pass the strict requirements for training excellence.

Needless to say, this is another feather on the cap of the leading training institute that pioneered Integrated Language Teaching (ILT). It marks TalkShop’s place as the choice training partner of both top Filipino firms and leading global organizations.

CEO Sheila Viesca noted, “Most of all, this recognition by the Civil Service is TalkShop’s renewal of commitment to the companies and individuals who have given their trust to us. We remain humbled and motivated to always improve, give only our best, and consistently provide quality programs that will uphold moral values, promote global awareness, serve public interest, and bring out the best in every Filipino.”


TalkShop WorkShop Studio is Now Open

Energizer Philippines, an industry leader and the local arm of Energizer Holdings Inc., has secured the services of  TalkShop CEO Sheila Viesca to train its Sales and Marketing Managers in Speech Eloquence and Business Writing.  

Energizer Holdings, Inc. is a consumer goods company operating globally in the broad categories of household and personal care products.  They offer solutions in portable power, lighting, wet shave and personal grooming, skin care, feminine care, and infant care.  In more than 160 countries , the Energizer and Eveready brands have become household names.

Upholding the values of passion, integrity, respect, teamwork, and initiative, Energizer evaluated various providers who can design the most appropriate communication program for its teams who are assigned to either general trade or modern trade. In its commitment to serve its growing number of customers, it secures the assistance of the best English school in the Philippines to fortify the culture of professionalism and credibility among its key Sales Managers.

Energizer Philippines HR Officer MaryAnn Deray says, “Energizer is committed to meet the needs of every employee.  We see that there is an opportunity in this area of communication where we can challenge them further and make them feel that they all count.  This partnership with TalkShop will also empower our teams to explore different paths and work together in representing the brands better and doing the right thing for all our customers and stakeholders.”

TalkShop is an ISO-Certified company founded in 2000.  Affiliated with the International English Education Research Association (IEERA), based in Delaware USA, TalkShop boasts of a wide range of program offerings for corporate groups and  individuals alike.  CEO Sheila Viesca, pioneer of Integrated Language Teaching (ILT), is the lead designer and facilitator of its communication and leadership programs.