NEGOTIATION SKILLS & ASSERTIVE COMMUNICATION

Having great negotiation skills are an asset in any work environment. TalkShop, the Philippines’ No. 1 English Communications School, now offers a workshop that helps improve your Negotiation Skills through the application of leadership techniques. The three-day course will teach you how to differentiate management concepts from leadership practices, classify team members according to knowledge and level of commitment, adopt a systematic approach for handling difficult team members, and demonstrate and apply leadership techniques in inspiring and motivation your team.

By employing the best negotiation skills required for any given situation, you will not only improve professional relationships within your company, but you will also see an increased efficiency and enhanced productivity in leading your team members towards a goal.

WHO IS THIS FOR?

Corporate brokers, business traders, professional salesmen, commercial dealers, and other corporate professionals who handle transactions, or business agreements and disagreements

WHAT YOU WILL LEARN:

1How to differentiate management concepts from leadership practices
2How to classify team members according to their level of commitment and knowledge
3How to adopt a scenario-dependent, systematic approach for handling difficult team members
4How to demonstrate and apply leadership techniques to inspire and motivate team members

BENEFITS:

1Improved work relationships with superiors and team members
2Higher credibility and confidence in leading members towards a goal
3Increased efficiency and success in initiating behavioral change among difficult team members
4Enhanced productivity from team members and increased initiative in tacking problems

METHODOLOGY:

TalkShop uses Integrated Language Teaching. This means 30% of the course is comprised of facilitator-based discussions while 70% is dedicated to an interactive learning experience through:

1Role-playing sessions
2Guided Leadership Games
3Speech Activities
4Writing Exercises
5Personality Tests
6Group Sharing and Brainstorming

COURSE OUTLINE

Course Duration:

20 Hours

I. Preparing for Negotiations

Establishing Key Objectives
Motivational Drivers

II. Establishing Authority

Negotiating the Agenda
Feedback Analysis

III. Clarifying and Verifying Information

Active Listening
Effective Questioning

IV. Maneuvering for Control

Counterproposals
Diplomatic Communication
Encouraging “No” with a “Yes”

V. Deception Detection

Identifying Inconsistencies
Sincere vs. Forced Expressions
Reading Posture and Gestures

VI. Bargaining and Maximizing Gains

Utilizing Pressure
Making Concessions
Using Conditional Statements

VII.Nonverbal Language Development

Personal Body Language Assessment
Cluster, Context, and Congruence>
Involuntary and Inconsistent Gestures
The Diplomatic Stance

VIII. Program Evaluation and Next Steps

Individual Recommendations
Reinforcement of Concepts

ABOUT TALKSHOP

The best English school in the Philippines, is the leading consultancy and training institute for personal effectiveness, corporate protocol, and management communication.

Learn from the experts in Project Management, Leadership Training, Personality Development, Speech, Writing, and Teaching Programs

Online Registration

Both international and local transactions may be settled via wire transfer, bank deposit, or mobile payment. Details will be provided upon registration.