Communicating effectively is key when interfacing with anyone from customers to associates and bosses. It isn’t just in the speaking, but in how you present yourself that makes you personally effective. Talkshop’s Personal Effectiveness program will help you improve on your presence and professionalism in order to be a more confident, credible, and successful professional.
Employees involved in business dealings, sales, and other forms of partnerships or customer transactions
TalkShop’s Integrated Language Teaching (ILT) approach focusing on the student’s strong participation in the learning process (80%), with the trainer facilitating and monitoring progress (20%).
I. The First Steps
A. The Making of an Effective Leader
B. Making the Right First Impression
C. Leadership Evaluation
D. Reflective Thinking
E. Communication Techniques with Teams
II.Negotiation Skills and Assertive Communication
A. Defining Assertiveness
B. Influencing People
C. Enhancing Social Quotient
D. Asking the Right Questions
E. Socio-cultural Considerations
F. Communication Therapy
G. Confidence Issues
H. Avoiding Communication Pitfalls
I. Listening Techniques
J. Self-Assessment Tools
K. Harnessing Self-esteem
L. Courtesies and Right Expressions
M. Targeting Win-Win Situations
III. Communication Excellence Training
A. Speech Eloquence: Thinking before Speaking
B. Expressing Empathy
C. Creative Visualization: How to Tell a Compelling Story
D. Learning from the Best
E. Non-Verbal Language Awareness
F. Inspiring, Empowering, Motivating People through Words
IV. Developing Language Diplomacy
A. Everyday Etiquette
B. Handling Difficult Situations/ Personalities
C. Disagreeing without being Disagreeable
D. Word Choice Sensibility
The best English school in the Philippines, is the leading consultancy and training institute for personal effectiveness, corporate protocol, and management communication.
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