I. Introduction
A. Setting of Expectations
B. Definition of Terms
C. Applications of Systematic Managerial Analysis
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- Determining the True Causes of Problems
D. Making Decisions Based on Complete Analysis
E. Anticipating and Managing Potential Problems
F. Systematic Managerial Analysis Project
II. Decision Analysis
A. Elements of Decision-making
B. Process of Decision Analysis
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- Agreeing on the Purpose
- Establishing the Criteria
- Classifying the Criteria
- Developing Alternatives
- Evaluating Alternatives against the Criteria
- Choosing the Best Alternative
- Assessing the Risks
- Making the Final Decision
C. Types and Levels of Decision-making
D. Routine and Unique Decisions
E. Group Decision-making
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- Using the Six Thinking Hats
- Facilitating a Group Discussion
- Overcoming Group Problem Solving Barriers
III. Problem Analysis
A. Applications of Problem Analysis
B. Steps to Effective Problem Analysis
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- Defining the Problem
- Identifying the Root Cause
- Breaking Down into Minor Problems
- Sequencing Cause & Effect
- Shaping Problems to Find Solutions
- Implementing the Solution
C. Problem Analysis Implementation
IV. Potential Problem Analysis
A. Identifying Potential Problems
B. Listing Possible Causes
C. Finding the Likeliness of Potential Problems
D. Implementing Ways to Limit Risk
E. Measuring Residual Risk
F. Laying Down Contingency Plans
V. Situational Analysis
A. Situational Analysis Concepts
B. Methods of Situation Analysis
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- The 5 Cs Analysis
- SWOT Analysis
- Porter Five Forces Analysis
C. Applying the 5Cs Analysis
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- Company
- Competitors
- Customers
- Collaborators
- Climate
D. SWOT Analysis Implementation
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- Strengths
- Weaknesses
- Opportunities
- Threats
E. Porter’s Five Forces Industry Analysis
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- The Threat of a New Entrant
- Bargaining Power of Buyers
- Threat of Substitute Product of Services
- Bargaining Powers of Suppliers
- Rival Among Existing Competitors
VI. Validation and Work Application Project
A. Presentation of Systematic Managerial Analysis Project
B. Panel Defense and Execution
C. Revision and Development
VII. The Corporate Image of Presenters
A. Corporate Branding
B. The Corporate Attire
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- Corporate Attire Dos and Don’ts
- Business Fashion for Men & Women
- How to Tie a Necktie
C. Corporate Outfit Presentation
VIII. Presentation Protocols
A. Business Greetings and Introduction
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- Establishing Authority
- The Business Handshake
- Authoritative Body Language
B. Calling People On-stage
C. Gestures to Use and Signs to Avoid
D. The Diplomatic Stance
IX. Adding Power to Your Voice
A. Power Projection for Board Presentations
B. The Professional Tone
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- Inspiring without Perspiring
- The Power to Connect Through Speech
- Reading Aloud Exercises
C. Speaking with Power
X. The Power of Words
A. Power Words for Public Speakers
B. Adding Structure to your Speech
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- Audience Impact in Three Seconds
- Sharing your Story
- Leaving a Powerful Message
C. Speech Writing Activity
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- Introduction (Hook)
- Body (Line)
- Conclusion (Sinker)