Conversation Expertise

Any good conversation is founded on a lively exchange of ideas. Our Conversation Expertise course will equip you with the language-related skills that will help develop intelligent listening, critical-thinking, and constructive evaluation and response.

Who is this for:

The Conversation Expertise program is designed for corporate professionals, students, and aspiring diplomats who want to learn the skills required for engaging, maintaining, and closing conversations.

Conversation skills are a part of everyday life and are crucial for building rapport with clients, improving relationships, and exchanging valuable information. Anyone who believes that social skills are necessary for their work are welcome to enroll in the program.

What you will learn:

  1. How to understand the art of intelligent conversation
  1. How to apply mindful listening and creative expression
  1. How to put English to better use
  1. How to secure the advantage in any communication situation

Benefits:

  1. Improved confidence in effective and intelligent communication
  1. Strengthened abilities in intelligent listening, critical thinking, and constructive evaluation and response
  1. Greater opportunities to make a good impression through your conversation skills
  1. The ability to excite and inspire others through good conversation

Methodology:

TalkShop uses Integrated Language Teaching. This means 30% of the course is comprised of facilitator-based discussions while 70% is dedicated to an interactive learning experience through:

  • Practical Role-play Scenarios
  • Guided Speech Activities
  • Voice Recording | VTR Sessions
  • Pronunciation Exercises
  • Dialogues Using Frozen Expression
  • Oral Presentations
  • Conversation Drills

Course Outline

I. SELF-INTRODUCTION

  • Making an Entrance
  • The First Impression: How to Do it Right
  • Greetings with Style
  • Positivity and Mental Imagery
  • Body Language: Initiating Before Speaking

II. THE POWER OF REMARKS

  • The Power of Observation
  • Being Suggestive, Not Factual
  • Why Pick-up Lines Don’t Work
  • Conversation Starters
  • Word, Phrase, Sentence Association
  • Listening and Observing

III. ENGAGING INQUISITIONS

  • Types of Questions
  • Questioning Techniques
  • Phrasing and Wording Techniques
  • Combining General Remarks with Open-ended Questions
  • Listening while Questioning

IV. ADDING SPICE AND EVERYTHING NICE

  • Inflection, Tone, and Emotion
  • Creative Speaking Techniques
  • Natural Humor and Witty Remarks
  • Spicing Up Your Conversation
  • Keeping the Conversation Alive and Rolling

V. TALKING WITHOUT TALKING

  • Body Language Techniques
  • Spotlighting
  • Getting People to Talk For You
  • The 30-70 Rule
  • Facilitating a Group Conversation

VI. ENDING A CONVERSATION

  • Closing Signs and Signals
  • Gauging Conversations and Ending Them
  • It’s See You Soon, Not Goodbye

VII. PRACTICAL APPLICATION

  • Striking Up a Conversation in a Coffee Shop
  • Interviewing People
  • Making a New Friend

Course Duration:

20 hours

 

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