Listening comes naturally that it is hardly given any thought. In life’s frenzy, people are too distracted to listen as well as they should. Sheila Viesca, TalkShop CEO advises, “It is time to give listening its due credit. So much depends on listening attentively at home and at work. Enhanced performance, time savings, job satisfaction, team spirit,strong relationships are just some of the gains to enjoy, if people make time to listen well.”She offers these tips to cultivate the art of listening:
1. Be in the moment. Focus on the message and the person.
2. Keep an open mind. Do not judge so as not to compromise listening.
3. Allow the person to finish talking before answering.
4. Avoid being distracted. Determine his main message.
5. Pay attention to non-verbal cues – his frame of mind, areas around eyes that reveal feelings, his demeanor, and tone.
6. Show you are listening by nodding, smiling.
7. For task-related or sensitive matters, recap the main points to ensure you gotthe message right.
“Listening is a magnetic and strange thing, a creative force. The friends who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.”
— Karl Menninger
TalkShop, the leading ISO-certified training facility with ISO certification offers an array of training programs that focus on communication excellence and personal effectiveness.
www.talkshop.ph (632) 8945588 Speech Eloquence, Conversation Expertise, Power Presentation
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