Managing  an  organization involves policy making, organizing, planning, controlling and directing the use of resources to fulfill a mission.  Communication permeates these inter-locking   processes within an organization .

Leaders  are expected to describe where the organization is going  and  to enable people to work together.  In any organization, it is communication  that holds people and processes  together.   TalkShop CEO Dr. Sheila Viesca quips, “Communication lays the foundation for leading others.  Undoubtedly, leadership effectiveness depends to high degree upon good communication skills.”

Dr. Viesca shares 10 practical tips that positively impact management interactions within the organization:


1)  Leaders in management roles understand that trust plays a significant role in communication.  When teams sense that their leader is worthy of their trust, they willingly invest their time and go the extra mile at work.

2)  When leaders in management roles develop meaningful relationships with individuals on their team, engagement at work is heightened.  It is important to supplement corporate communication with conversation or dialogue that allows people to readily provide their leaders with information that is relevant to the operations.
3The day to day complexities and challenges leaders in management roles play require immense clarity and simplicity in their communication. They must come from a clear understanding of the information to be conveyed.  Being specific is called for to avoid misunderstanding and mis-interpretation of the message.


4)  Communication is the best tool for leaders in management roles, especially for transferring ideas, aligning expectations, inspiring vision, and enhancing the team’s actions.   A leader’s focus on the needs of the team enables him to learn and gather relevant information that ultimately leads to greater productivity for himself and everyone on the team.

5)  Leaders in management roles understand that leading with an open-mind allows for more opportunities for meaningful and productive interaction.  The work relationship is brought to a new level of understanding when leaders express willingness to discuss dissenting opinions and opposing positions.

6)   It is not enough to simply transmit or announce an important message.
  Leaders in management roles are skilled in communication so they effectively engage in meaningful conversation  or  dialogue to ensure that the spirit and intent of  the message is effectively delivered.

7)   For leaders in management roles to thrive, they must convey truthful messages delivered with empathy and care to allow productive results to emerge.  In this process, anger can turn into respect.  And doubts are transformed into trust.


Leaders in management roles are effective communicators who have developed the ability to understand what is not said. They read between the lines.  Organizational awareness is heightened when a leader devotes time and discipline to keenly observe the organization before expressing thoughts in words.

9)  Leaders in management roles are effective when they add value to a conversation. Being a good communicator ensures that they benefit from developing a good command of the subject for discussion.

10)  In adhering to the practice of good communication
, leaders in management roles tailor their message to allow individual members of an audience to feel that it is personally relevant and  directed to each one of them. 


TalkShop is guided by its passion to pursue excellence.  It takes pride in being the leading corporate learning center in the country and is currently the only communication training provider that is ISO-certified and Civil Service accredited.  Founded in 2000 by Dr. Sheila Viesca,  TalkShop  redefines communication excellence through relevant training programs that are competency-based, results-oriented, and customer-centered.

TalkShop has designed the Management Communication and Leadership Training to hone in on each participant’s mastery of self-awareness and self-correction for the enrichment of their communication skills and the enhancement of their abilities in supervisory development, problem solving, decision making,  effective leadership, mentoring and coaching.

Good leaders never cease to consistently become the best that they can be.  Leaders in management roles understand fully well that those who fail to improve and update themselves are inevitably replaced by those who are passionate in their pursuit of professional advancement and personal excellence.  Affirm your potentials for greatness as you help others do the same. Let TalkShop show you the way.

Posted by TalkShop
Sheila Viesca, TalkShop CEO and Director of Communication, took up Bachelor of Arts in Literature, pursued Master's degrees in Entrepreneurship and Economics, and completed her Doctorate in Applied Cosmic Anthropology. She designed the Philippines' Language Competency Benchmark for the Department of Education and pioneered Integrated Language Teaching (ILT) in workshop designs and corporate communication training. You can follow her on Facebook, Youtube, Twitter, LinkedIN


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