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DOTC-MRT Testimonials: Office Management for Secretaries and Clerks (Part 2/3)

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TalkShop Office Management Training,  26-27 November 2013 , Department of Transportation and Communication (DOTC)

 

TalkShop, the training institute that empowers leaders truly leads the way in building personal and professional excellence among individuals and teams.   

The Administrative Personnel of the Department of Transportation and Communications (DOTC) get transformed as they learn skills, viewpoints, and and processes in TalkShop’s Office Management training,  which aims to upgrade the competencies of the clerks and secretaries as they better understand the management cycle.

Activities are focused on teaching assertiveness, projecting professionalism in all their dealings with internal and external customers, giving compliments, mastering time management, and streamlining work processes, beginning with effective documentation.

Participants share their TalkShop experience:

 

Nickson T. Duldulao, Clerk III, DOTC MRT-3

I am thankful for being a part of this wonderful workshop. I am so thankful because I learned a lot from TalkShop. Memo letter writing, assertive communication and dealing with clients are three of the many things I learned in the workshop.  TalkShop gives learning a twist. It is the best English school in the Philippines.

 

Crisanta T. Enriquez, Accounting Clerk II, DOTC MRT-3 

Thank you TalkShop for this opportunity.

I learned the right attitude of a secretary and how to write a memo properly from the workshop.

I hope TalkShop will train us again very soon.

 

 

Percival F. Fano, Jr. TICKET SELLER II, DOTC MRT-3

TalkShop has helped me a lot.  I became more aware of how to manage my time and I also became an assertive communicator. TalkShop rocks!

 

 

Rinabel April Fuentes, Secertary I, DOTC MRT-3

Thank you for the opportunity by choosing me to be part of this workshop by TalkShop.

Sir Martin and Sir Robert taught us how to be assertive. They taught us how to manage our time. They also shared how to compliment using the LDT method.   In the future workshops, I want to improve my writing and spoken communication skills. I would like to have more efficient team building trainings with many activities. I know that TalkShop is the best training institute to help us improve our work and function properly in the office.

 

Buenafe R. Garces, Ticket Seller, DOTC MRT-3

I thank DOTC for organizing and facilitating this workshop for the MRT-3 Office Secretaries held on Nov. 26-27. TalkShop has given me a great opportunity for my work development.  I learned that there are proper ways of dealing with different kinds of people. I know that I should take initiative and be assertive because those are the characteristics of a secretary. And I need to make better decisions in setting priorities. TalkShop is really the best management training center in the Philippines. I look forward to another seminar specifically on technical writing and public speaking so I can contribute to the success of this organization.

 

Gerald A. Garon, Clerk III, DOTC MRT-3

From TalkShop, I learned how to manage my time at work. I need to become assertive. I also gained knowledge on how to become an effective secretary and clerk. I would like to thank the management. I hope to have more workshops from TalkShop like speech, personality development leadership training, technical training and grammar.

 

Ines Geraldine F. Hicarte, Clerk III, DOTC MRT-3

 Talkshop’s lesson on Assertive Communication is one of the many things I learned. I realize now the responsibilities and duties of an executive assistant. From this workshop, I learned to better deal with bosses and other people.  If we have another TalkShop workshop, I hope I can participate again. Thank you very much to TalkShop Team and for this opportunity.

 

April D. Laureano, Executive Assistant II, DOTC MRT-3

The Talkshop Team has taught us the essence of communicating effectively and having awareness of the situations in the workplace.  I am glad to be a part of this one of a kind learning.

 

Ma. Kristine R. Lopez, Clerk III, DOTC MRT-3

I am glad that the management has made this workshop happen and has chosen me as one of the participants. TalkShop has made this team wiser. I learned a lot. Managing time is one of them. Also, asserting one’s self and writing coherent compositions are the other valuable tools I will always apply at work and in my personal life.  TalkShop, thank you for giving us the opportunity and knowledge. See you soon. The best training school, the best learning – TalkShop.

 

Jane C. Osio, Cashier II, DOTC MRT-3

How to be an effective secretary, how to manage and prioritize, and how to document are the things I learned from the excellent TalkShop team. I would like to attend their workshop on technical writing and personality development.

 

 

Posted by TalkShop
Dr. Sheila Viesca, is the CEO of TalkShop, an ISO-certified and Civil Service-accredited consultancy specializing in leadership communication, executive presence, and organizational development. Through evidence-based frameworks and high-impact training programs, TalkShop empowers leaders across industries to communicate with clarity, influence with integrity, and lead with distinction. You can follow her on Facebook, Youtube, Twitter, LinkedIN

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